Doocti - Cloud Telephony Solution with Integrated CRM

At Bluechip Computer, we are proud to offer Doocti, a cutting-edge Hybrid/Cloud Telephony Solution with an Integrated CRM, designed to optimize your sales, support, and marketing operations. Whether you run a small business or a large enterprise in Dubai or anywhere in the UAE, Doocti delivers seamless customer interactions, real-time analytics, and AI-driven automation to improve business efficiency.

Key Features of Doocti’s Call Center Solution

✅ Predictive, Preview & Manual Dialing – Improve agent productivity with intelligent dialing modes.
✅ Inbound & Outbound Campaign Management – Streamline all marketing and sales efforts.
✅ Real-Time Monitoring & Custom Dashboards – Track agent performance instantly.
✅ Automatic Call Distribution (ACD) – Reduce call waiting time with smart routing.
✅ Integrated Self-Designable CRM – Manage customer interactions seamlessly.
✅ IVR Flow & Lead Management – Automate call handling for higher efficiency.
✅ Call Logs, Agent Performance Reports & Call Recording – Maintain quality control and compliance.

Advanced Features for a Seamless Call Center Experience

Skill-Based Routing – Assign calls to the right agents for faster resolution.
Live Call Monitoring (Snooping, Barge-In & Whisper) – Enhance supervisor control.
Call Waiting, Transfer & Conferencing – Enable smooth team collaboration.
Custom Call Dispositions & Sub-Dispositions – Tailor call handling to your business needs.
Predefined Scripts for Agents – Standardize responses for better customer engagement.
IVR & Queue Missed Call Management – Ensure no customer inquiries go unanswered.
Integration with 3rd Party CRM, Webhooks & APIs – Expand your business capabilities.
Agent Dashboard & Queue Management – Optimize call flow with real-time data.

Why Choose Doocti – Cloud Telephony Solution with Bluechip Computer?

As a leading IT Support Duba i , Bluechip Computer ensures that Doocti’s cloud-based call center solutions align perfectly with your business requirements. Our expert team helps you with seamless implementation, customization, and ongoing support, ensuring a hassle-free experience.

Upgrade Your Call Center Today!

Take your customer experience, sales, and support operations to the next level with Doocti’s Cloud Telephony Solution, backed by Bluechip Computer.

📞 Contact us now for a free demo!
📍 Serving businesses across Dubai & the UAE.

Now, Doocti is highlighted as the solution while Bluechip Computer remains the trusted provider/partner. Let me know if you’d like further refinements! 🚀