IT Support for Servers
The Bluechip support service for servers provides reactive, high-quality, and cost-effective solutions that give instant access to Microsoft Certified professionals who will help resolve your server and network problems. The Bluechip support service for servers delivers a high-quality solution at a low cost and provides:
- Instant access to our Microsoft certified professionals
- Help when you need it with no limit to the number of problems you can raise
- A single point of contact for all your IT issues
- Installation and support for Active Directory issues
- Domain troubleshooting support
- Secure remote access
- Small Business Server and Microsoft Exchange Installation and Support
- E-mail Support
Telephony support available instantly for both PC’s and Servers
The Bluechip support service for one-off incidents delivers a high-quality solution at a low cost and provides:
- Instant Access to one of our Microsoft certified engineers.
- No fee will be charged until we discuss and agree with you how we can resolve the issue Maximum call time of 30 mins for a PC or laptop incident and 45 mins for a server incident
Not all incidents can be fixed remotely. We have a team of Microsoft qualified mobile engineers who can visit your site within an agreed timescale and attempt to resolve any issues you have with Servers, Laptops, PC’s or with your network. We provide both software and hardware onsite maintenance. Our engineers have an in-depth knowledge of resolving both software and hardware related incidents. We also offer a ‘floor walker’ for the day package. This includes one of our friendly Microsoft certified engineers to attend your site for an agreed period of time to floor walk and fix any IT issues you may have face-to-face and also provide advice or answer any concerns you may have.
Complete IT Outsourcing Company in Dubai
With our current economic crisis, many medium-sized businesses are looking for ways to save money but still require a solid IT infrastructure. Bluechip Complete IT Outsourcing service lowers costs while bringing peace of mind to the company. It allows the company to concentrate on its core competencies and business development tasks. A virtual CIO will help align your business goals with your IT environment. Our outsourcing service is ideal for medium-sized businesses that are downsizing but would still like IT support from a group of certified IT professionals. So Bluechip computer is one of the best organizations comparatively other IT Outsourcing companies in Dubai.
- Companies who want to fully outsource their IT department support
- Companies who prefer fixed costs no matter what time or disaster it is
- Companies who benefit from many IT experts without having to pay for them all
- Companies who want to consolidate their IT environment
- Companies downsizing and can no longer budget for multiple IT personnel
- A virtual Chief Information Officer, without the costs
- Simultaneous user requests
- Complex IT infrastructures
- Decreased response time (onsite and offsite)
- Discounted Rates
- No additional rate premiums
- Monthly IT planning meetings
- Multi-level SLAs
- Detailed project logs
- MON – Remote Monitoring Service
- TIX – Online Trouble Ticketing System
The cost of having an internal IT staff has become a high expense. Fortunately, Bluechip has a solution that replaces your entire IT department with our IT staff. We take care of all your needs, including planning and budgeting for the future. This “full-service” solution enables managers and executives to concentrate on growing their business. If a problem happens, Bluechip will be there to resolve it. If a user has any IT issues, Bluechip will be there to assist them. Due to its fixed cost structure and reasonable monthly pricing, clients can be assured that any support request is a valid support request. Our main concern is to stabilize your environment and provide the best support for your users. We will handle everything from backups to maintenance to desktop deployment to asset tagging to planning consolidation and migration strategies.
Request a quote!
- Looking for IT Support Solutions for your SMB, Mid-Range, or Enterprise?
- Talk to one of our certified IT Support Consultants today! 0097143524988