Defining Private Automatic Branch Exchange Systems
A PABX installation is a system that automates telephone switching within a private network. In a typical corporate setup, a company uses phone lines to handle incoming and outgoing telephone calls. In this kind of setup, the phone carrier is given the task of managing the different lines, with the different lines all leading to a multiple-line unit managed by a live operator. This particular setup allows external calls to enter the private network via a singular contact point, and it also permits extension units to communicate with one another internally.
PABX system installation in Dubai can allow the entire network to function with a live operator, through the use of an intelligent automated switching system.
Advantages of Installing An IP PBX System In Dubai
Management of Incoming Calls
PABX systems boast of all functionalities of a PBX system, with the added flexibility of automated call transferring. This kind of system can accommodate the utilization of live personnel to receive and transfer incoming calls to their respective internal contact points, giving the business a personality that can represent the company to clients, potential business partners, and the general public.
In addition, it also has the capability of giving incoming callers the option to connect with a particular internal department through an automated attendant mode.
Management of Internal Calls
IP PBX systems in Dubai and across the world are capable of connecting one internal unit with another without the help of a live operator. This type of system can be programmed to provide a directory of extension numbers and establish an internal connection via voice interaction.
With this kind of installation in Dubai, communication between two internal contact points can be made easily, quickly, and efficiently.
For personnel who have to use the phone on a daily basis for contacting clients, potential customers, and other people outside the company, time is of the essence. IP PBX system installation in Dubai can facilitate faster communication through programmable speed dialing features. You can easily connect with another frequently called number with the press of a single button.
Automated Enquiry Assistance
Programmable call directing is one of the strongest suits of a PABX installation. Clients who are looking to know more about your company and offerings can be relayed to the department that deals with their particular inquiry through an automated call directing path that can be programmed into the system.
Another reason to employ a variety of PABX systems in Dubai is the navigable user interface. This type of system accommodates voice interactive inquiry functions. This feature, combined with the standard station handset buttons, makes technological integration into daily operations easy and efficient.
Increased Call Volume Capabilities
A PABX installation can automatically receive, handle, and redirect multiple calls at the same time, without bogging down the system. With this feature, both current and potential clients are never kept on hold, even without a live operator to redirect their calls.
Flexible, Hands-Free Features
A PABX system installation in Dubai can be paired with hands-free headsets, so heavy telephone users are not tethered to one spot while taking and making calls. This gives personnel a certain sense of freedom, which can boost their creativity and productivity.
Brands we offer under our PBX Systems Solutions
Cisco Systems in Dubai
Our line of solutions from Cisco offers all the essentials your personnel need to make and manage calls, featuring call hold, release, transfer, mute, pick-up, and conference.
Avaya IP Office System
An Avaya system offers a wide array of features that can help you improve the productivity and efficiency of your personnel, including all the essential call handling capabilities as well as comprehensive call reporting.
IP PABX Installation Inclusions:
- Phone Network – the physical network includes a PBX system that can be mounted on a rack for efficient system organization. Display phones, desk and PC-based IP phone units, Voice over IP capabilities, and paging capabilities may also be included in the package.
- Centralized Server for Storing Messages – Avaya PABX systems in Dubai may be integrated with a centralized messaging service that can be used to store voice mails, emails, and call recordings. This technology can also facilitate complete synchronization with Microsoft® Exchange.
- Call Conferencing Capabilities – PABX Installation comes with private conference bridge capabilities, which can be used instantaneously for corporate meetings, conference calls, and internal training sessions.
- Virtual Office – system installation in Dubai can come with a virtual office solution that allows you to securely access the corporate network infrastructure from any remote location. This feature allows for easier data sharing and work collaboration between personnel in the company.
- Web-based Management – management via the web makes timely system adjustments possible, even from a remote location.
NEC features advanced enterprise-class connectivity solutions such as crystal clear Voice over IP, point-and-click call management, desktop video conferencing, web-based smartphone directories, centralized email and voicemail storage, remote access, call conferencing and recording.
NEC Spherical PABX system installation is compatible with industry-standard servers, which means PABX system integration can be done without upgrading or modifying your existing data network and hardware. With this PABX network, your company can benefit from a unified communications platform that is easy to incorporate into the existing operational program. The result is a value-added technical infrastructure that produces increased productivity and efficiency.
Zycoo IP PABX systems
Unlike other PABX systems, Zycoo features a highly adaptable firmware that requires minimal upgrades upon integration. It can be used in PSTN and Analog phone lines, which means easy incorporation into existing networks. It also boasts a navigable user interface.
Panasonic IP system and phones
Panasonic PABX installation bolsters business value and productivity through a variety of hybrid solutions to meet your needs. The suite includes call recording, voice mail, conference call capabilities, and other resources that make it one of the most balanced PABX systems in Dubai today.
Expertly Delivered Technological Infrastructure Improvements
BlueChip can deliver comprehensive, robust PABX system installation in Dubai as well as a host of other support and maintenance services to ensure that your business stays running at a high level on a consistent basis.
To find out which of these PABX systems in Dubai works best for your business, get in touch with us today. Our tech consultants will be more than happy to assist you with your queries.