More and more businesses in Dubai are utilising digital systems to store sensitive information and monitor employee access to business critical systems. However, if employee monitoring is not done correctly, there could be issues with privacy.

By using Privileged Access Management (PAM) & Privileged Identity Management (PIM), businesses can better control access to sensitive systems, privileged credentials and gain more insight on user activity. If you’re working with a Cybersecurity Company in Dubai, here are 10 dos and don’ts to help you create a secure and responsible monitoring solution.

Do- Create a Policy

Create a documented policy around the activity being monitored, why it is being monitored and who has access to the information. Having a clear policy will help employees know what the expectations are around security within the business.

Don’t- Monitor employees excessively

Employee monitoring should be kept to a minimum and have a valid reason for being implemented. There are many regulations around monitoring personal data under UAE Personal Data Protection Law. Before implementing monitoring processes, we recommend consulting with legal professionals. [Official UAE Guidance]

Do- Least Privilege

Only give employees/administrators the required level of privileges to complete their tasks. PAM/PIM solutions can help control who can access which systems with restricted access.

Don’t- Share admin passwords

It will be hard to determine who completed certain actions if passwords are shared between admin users. By using unique accounts, secure password vaults and controlled password rotation this can help improve accountability.

Do- Monitor privileged sessions

Privileged users often have access to servers, databases, applications etc. By monitoring sessions and recording, security teams can investigate any suspicious activity. Ensure monitoring and recordings are secured.

Don’t- Give long term administrator privileges

Try to avoid giving users broad privileges to complete admin tasks. If possible try using time based access, requiring approvals and role based access. Privileged accounts should be reviewed regularly to ensure they’re not having unnecessary access.

Do- Multi-Factor Authentication

Where possible use multi-factor authentication, secure authentication and role based access. Ensure access is reviewed regularly and focus on securing the most high-risk accounts.

Don’t- Ignore alerts and audit reports

Monitoring alone isn’t enough. Security teams should review any alerts and look at any unusual activity. Implementing a clear escalation process will help. By carrying out regular audits, excessive access, unused accounts and potential vulnerabilities can be identified.

Do- Integrate PAM/PIM into your security

Privileged access should be implemented as part of an overall cybersecurity strategy. Where possible align with your identity management, endpoint security, incident management and monitoring. An Information Security Consultancy can help to understand current controls, identify gaps and develop a realistic plan to implement.

Don’t- Think of it as a one off project

As your business systems, employee roles and cyber threats change, you should regularly review your access policies, update passwords, test recovery processes and review monitoring requirements. Training staff and carrying out regular security reviews will help.

Secure your Business with Bluechip Computer Systems LLC

By implementing PAM/PIM correctly, businesses in Dubai can reduce risk associated with privileged access, improve accountability and secure their critical digital assets. The correct implementation should ensure visibility of security whilst maintaining restrictions.

Bluechip Computer Systems LLC offer PAM/PIM solutions to help identify privileged accounts, manage passwords, control access, monitor privileged sessions and provide compliance.

If you need to improve your current controls or are looking to implement a new solution, working with an experienced IT Security Solutions provider will help to create a security strategy that meets your business requirements.

Looking to improve your security around privileged access? Contact Bluechip Computer Systems LLC today to discuss your requirements and find the right PAM/PIM solution for your business.