Bluechip Computer Systems - 3CX Silver Partner
As a certified 3CX Silver Partner company, Bluechip Computer Systems applies the capabilities of the award-winning 3CX unified communications platform to assist enterprises in Dubai in transforming their telephony systems. Availing years of experience in the implementation of on premise, cloud-hosted or hybrid solutions, Bluechip enables users to integrate voice, video, web conferencing, presence, instant messaging and many other applications under one easy-to-use interface. Our certified engineers guide you through every step, including planning the call-flow design, and implementing advanced features such as call center queues, CRM integration, and mobile applications for iOS and Android.
So why not bestow the 3CX rollout on an expert like Bluechip? From true thorough knowledge of the Dubai market for regulatory purposes of assuring the best use of the UAE network landscape, we configure your deployment based on the size, industry, and budget of your organization-whether a four-desk startup or a 500-seat enterprise. Next is dedicated active maintenance and 24/7 support which keeps the media from going down, preventing mission-critical drops in sales calls. We are a Silver Partner, so we give you all the benefits of access to special pricing and extended trial licenses and have the ability to escalate directly with 3CX support.
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All 3CX engagements start with a discovery workshop which brings about the mapping of the existing telephony pain points, the exploration of integration needs and the setting of KPIs for success. Next up, our technicians configure the 3CX server: be it on Microsoft Azure, Amazon AWS or even within your very own data center, always with secure SSL encryption and GDPR-grade data protection. Provision SIP trunks, configure inbound/outbound routes, and train your staff at 3CX’s intuitive web client and softphone. Adoption grows, so more modules such as wallboards for real-time analytics, AI-powered chatbots for first-line support, and WebRTC-enabled browser calls come in.
Apart from installation, Bluechip provides flexible managed services, including hardware warranty management, version upgrades, patch management, and periodic health checks. We advise on network readiness—making sure QoS policies are enforced and firewalls are configured to prioritize voice packets. Our Gulf-wide presence and partner network guarantee that SLAs are set consistently across sites if you are planning on expanding to Abu Dhabi or Sharjah.
With customer experience and internal collaboration being competitive differentiators, the choice of your telephony platform becomes paramount. Bluechip Computer Systems, a 3CX Silver Partner, enables you to develop a roadmap for the realization of a future-ready communication system—in line with the scaling of your business, bringing together remote and office teams, thus facilitating productivity. Let us assist you in modernizing your voice infrastructure and realizing the full power of unified communications in Dubai.
